February 16, 2021 1 min read
Update: 2/17/21 11:00am
We're back up and running, and shipping orders as normal. We estimate all orders placed from Friday, 2/12/21through today, 2/17/21 should be out the door by end of day tomorrow. Note that we continue to prioritize orders chronologically and by shipping method.
While we expect to be caught up by tomorrow, you may still experience carrier delays due to the inclement weather being experienced here and throughout the country. We email tracking information when your order ships, so you should be able to track it and get an estimate on arrival from your carrier.
Please note that we are experiencing delays due to winter weather, and order delivery times will be impacted.
Orders placed over the weekend may not ship until mid-week: we'll continue to update this post with details as the situation evolves. Thanks for understanding!
What happened? From 2/12/21 - 2/15/21 Portland, Oregon (where our headquarters is located) has experienced extreme winter weather, including heavy snow and ice, resulting in loss of power and unsafe transportation conditions. As of writing (2/16/21 9am) there is still wide loss of power, downed trees and branches, and uncleared and icy roads.
We'll send you a discount code to use on your next order