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Showers Pass is hiring - Portland, OR Bike Industry Jobs

E-commerce Marketing Specialist

This position has been filled as of 2/5/18

Showers Pass, Portland-based apparel brand is growing. The right candidate for this position will have a passion for cycling, the outdoors, and analytical data while being an effective communicator. We are looking for a self-starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative. This person will be responsible for the production, execution, and KPI reporting for all e-channel marketing efforts including email, SEO, social, web and loyalty programs. The Specialist supports the Marketing Director to implement campaigns and production in support of the brand, e-commerce channels, product, and audience strategy.

Duties of the E-commerce Marketing Specialist:

  • Responsible for implementation of online activities
  • Copywriting, Content Marketing
  • Create & execute email channel marketing efforts
  • Working with our outside partners for coordinated execution of the plan
  • Staying up to date on software or data trends
  • Keep current and being progressive with regards to online trends
  • Keeping website current and accurate
  • Drive marketing automation    
  • Interpretation of analytical trends
  • Search Engine Optimization (SEO), PPC, CMS, Social Media, Email marketing.
  • QA all marketing efforts for accuracy, pricing, conversion/call to action and tracking

 

Requirements of the role:

  • Excellent copywriting and content marketing skills
  • Content design, development & deployment experience
  • Understanding of digital best practices and how to implement
  • Ability to critique and adapt E-Commerce strategy & tactics
  • Digital marketing experience with proven track record
  • In-depth understanding of content flow and web analytics software
  • Retargeting and PPC experience,
  • Experience with the development and execution of email marketing
  • Data Analysis & Analytics interpretation
  • Experience using Shopify, MailChimp, Adobe Photoshop, InDesign, Google Analytics and Amazon marketplace is a plus
  • Educated to degree level in Digital Marketing or any related field
  • Ability to manage multiple projects at once in a deadline-driven environment

 

Applicants must have 1-3 years of relevant experience.  This position comes with full benefits after probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

HOW TO APPLY

Please send a brief cover letter and resume to careers @ showerspass . com

No phone calls, please.

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CUSTOMER SERVICE REPRESENTATIVE 

This position has been filled as of 2/1/18

Showers Pass, Portland-based apparel brand is growing. The right candidate for this position will have a passion for cycling and the outdoors, great attitude on the phone and in person; and high attention to detail and follow through. We are looking for a self-starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative. This person will be the first point of contact for incoming calls, emails, and walk-ins, so an enthusiastic demeanor and excellent communication skills are a must!

CUSTOMER SERVICE JOB DESCRIPTION:

  • Be the enthusiastic, knowledgeable, professional face of Showers Pass — as the first point of contact for everyone coming to us by phone, email, and in person
  • Assist and communicate with customers throughout the shopping, ordering, and return/exchange processes
  • Handle warranty claims
  • Enter and pay bills
  • Send invoices and process incoming payments
  • Other general and administrative tasks as necessary

REQUIRED SKILLS:

  • High School diploma required, college degree preferred
  • Excellent communication skills; via phone, e-mail, and in person
  • Ability to deal with customers with professionalism and grace
  • Attention to detail and affinity for record-keeping
  • Highly organized and team oriented
  • Ability to work independently, and prioritize amid interruptions
  • Basic PC skills including Word, Excel, and Outlook

DESIRED SKILLS:

  • Bachelor’s Degree
  • 1-2 years’ experience in Customer Service or Retail
  • Familiarity with CRM tools and Quickbooks
  • Demonstrated problem-solving ability
  • Interest in garment construction, technical specs, and terminology specific to outdoor/athletic apparel and gear
  • Knowledge of local, national, and international bike culture — and a passion for cycling and the Outdoors

This is an entry-level salaried position with full benefits after probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

HOW TO APPLY

Please send a brief cover letter and resume to careers @ showerspass . com

No phone calls, please.

 

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Warehouse and Operations Support - the application period has closed for this position as of 4/25/17

Showers Pass, Portland based apparel brand is growing. The right candidate for this position will have a passion for cycling and the outdoors, great attitude on the phone and in person; and high attention to detail and follow through. We are looking for a self-starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative.

We are a small team, and we like to say that we hire people, not positions. We are seeking someone to assist with the following:

  • Order processing
  • Warehouse functions including pick, pack, and ship
  • Inventory management
  • Order fulfillment
  • Key Accounts operations and compliance
  • Other general and administrative duties as assigned

Requirements:

  • High School Diploma required, Bachelor’s Degree preferred
  • Excellent problem solving skills
  • Great communication skills
  • Ability to learn new computer applications quickly
  • Process-driven
  • Commitment to completing individual and team tasks
  • Ability to stand for extended periods of time; and lift and carry 40 lbs
  • Experience in a small business or start-up environment a plus
  • Basic PC skills including Word, Excel, and Outlook

Desired Skills:

  • Bachelor’s Degree
  • 1-2 years’ experience in Customer Service or Retail
  • Demonstrated problem-solving ability

This is an entry level salaried position with full benefits after 3 month probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

How to Apply:

Please send a brief cover letter and resume to: careers@showerspass.com

No phone calls please.